Exchange policy

You are entitled to exchange your order within 30 days if it is found to be defective.

The deadline for exchanges is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of exchange, you must inform us by means of a clear statement. Please express in the statement what is defective with the item. (Photos are helpful.)

You can inform us of your decision by e-mail taylormadedesignla@gmail.com

We will exchange the item(s) you return no later than 30 days from the day on which we receive the returned goods. There is a no refund policy for good received. (If they are received damaged, we will, of course, replace them.)

Conditions for exchanges:

In order for the goods to be eligible for a exchange, please make sure that:

• The items were purchased in the last 30 days

• The items are in the original packaging

The following items cannot be exchanged:

• The items made to your specifications or clearly personalized.

We reserve the right to refuse items of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the items to us. You should send the items to the following address:

208 Fontenot Rd Westlake, LA 70669

We cannot be held responsible for items damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the items or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail taylormadedesignla@gmail.com